How to order.

Orders can be placed through the website, e-mail or telephone. For contact telephone please, press the below indicated links:

Phone or e-mail orders

For web orders, please select all tose product you should desire from out catalogue and press "Add to cart". Anytime you press "add to cart" the system will show you a summary of the selected products with a breakdown of vat. Two options will appear: "continue shopping" and "checkout" to finish the order. Remember that when buying by the first time at Telescoshop.com the system will request you more information to complete your registration as a client. If you are not a registered user you can proceed at the same time.

Anytime during your visit to our website you can check your shopping cart by clicking at "show cart".

Once your order has been finalised an e-mail will be sent to you with the information and status of the orders.

Payment methods

Telescoshop offers your the following payment methods:

1) By means of bank transfer to "ALTOS DE VIÑAGRANDE, S.L. -TELESCOSHOP" at the following bank details:

Bank: SOLBANK-Banco de Sabadell

Account: 0081-5165-45-0001007207

Account holder: Telescoshop-Altos de Viñagrande S.L.

IBAN: ES5800815165450001007207

BIC: BSAB ESBB

Please, remember to reflect your order number and name.

2) Payments with credit cards through PayPal. Please, follow the Paypal procedure to complete you orders.

Prices and availability of products

All prices and product availability are correct excepting when running out of goods or typing erros. Orders will be processed by time and date reception, as mentioned in article 9 of Minor commerce law.

Taxes

Vat is included in all products.

Warranty

You can feel safe when dealing with Telescoshop because you are buying with the warranty of the authorised manufacturers/importers. All products from Telescoshop.com have 2 years warranty accoring to the standards in force. Transportation costs involved when proceeding with your warranty are not included and are on buyer side. Any problems detected on the product must be communicated to us by e-mail to This e-mail address is being protected from spambots. You need JavaScript enabled to view it This e-mail address is being protected from spam bots, you need JavaScript enabled to view it , detailing all comments in order to allow us to give you instructions and how to proceed. All products must be delivered with the original case and all accesories.

Invoice

Telescoshop is an entity of the company Altos de Viñagrande, s.l., addressed at c/Ciprés, 1 29130 Alhaurín de la Torre (Málaga), and registered at Companies House of Malaga R.M. Málaga ,Tº1545, Lº458, Fº131, Hª MA-16978, I 1ª. Please, keep your invoice as proof of purchase. In case of product failure it can be requested to use your warranty excepting in those cases that it raised from unproper maintenance and/or bad use.